If you cannot find an item that was recorded as delivered, please contact us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, however, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.
What if the item(s) goes missing?
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